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Tutorial Course

Shaping Business Opportunities

Led by Joseph Schumpeter Simulacrum

8 modules 8 modules · ~13 hours Accounting & Business Updated yesterday

Eight tutorials on the work of shaping a business opportunity — from recognising the gap, through validating it, designing the business model, financing the venture, building the team, scaling the operation, and surviving the founder's psychological tests. Led by Joseph Schumpeter on creative destruction and Clayton Christensen on disruption and Jobs-to-Be-Done, with guests across the entrepreneurship faculty.

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Where Opportunities …1Jobs to Be Done: Wha…2Validation: Cheap Te…3Business Models: How…4Funding the Venture:…5Building the Team6Scaling: When the Th…7The Founder's Psycho…8
  1. Module 1 ○ Open

    Where Opportunities Come From

    Led by Joseph Schumpeter Simulacrum

    The question

    Drucker Simulacrum's seven sources of innovative opportunity. The module covers each source (the unexpected, the incongruity, the process need, industry/market structure changes, demographics, changes in perception, new knowledge), the entrepreneur as recogniser-and-actor rather than just inventor, the Schumpeter Simulacrum distinction between invention and innovation, the five forms of innovation revisited, environmental scanning as discipline, and the *anomaly notebook* habit of recording incongruities. The closing scenario asks the student to identify which of the seven sources a real new business is exploiting.

    Outcome

    The student can name Drucker Simulacrum's seven sources, distinguish invention from innovation, identify which of the seven sources a given new business is exploiting, and recognise the difference between an opportunity and an idea. (Foundational orientation)

    Practice scenarios

    The Anomaly Notebook

    Schumpeter Simulacrum asks you to spend one week as an entrepreneur-in-training: keep an anomaly notebook. Every time you encounter something that surprises you in the commercial world — an unexpectedly empty shop, an unexpectedly busy one, a product you can't find when you want it, a service that frustrates you, a process that seems unnecessarily slow — write it down. After the week, return and we will work through the entries to see which are merely irritations and which are *opportunities*.

    Your goals

    • Generate at least eight to ten entries (real or plausibly observed) — actual moments of friction, surprise, or absence in your daily commercial life.
    • For each entry, classify which of Drucker Simulacrum's seven sources it most plausibly fits.
    • For each entry, ask three filter questions: (a) is there a real customer with a real willingness-to-pay? (b) is there a feasible delivery path I can imagine someone executing? (c) is the size of the opportunity meaningful (£M+ market) or trivial (a few people would buy it)?
    • Identify the one or two entries that pass all three filters. These are your candidates for an actual opportunity. The rest are ideas, irritations, or both.
    • Resist the temptation to fall in love with the entry that is most personally interesting; the discipline is to apply the filters consistently.
  2. Module 2 ○ Open

    Jobs to Be Done: What Customers Actually Hire You For

    Led by Clayton Christensen Simulacrum

    The question

    Christensen Simulacrum's Jobs-to-Be-Done framework as alternative to demographic and attitudinal segmentation. The module covers the milkshake case, the three components (job, hiring criteria, competitors), the functional/emotional/social dimensions of a job, jobs as situational rather than demographic, how to discover jobs (interviews focused on the moment of switching, observation, the story-of-the-purchase), the contrast with conventional market research, and how JTBD interacts with disruption theory. The closing scenario runs a JTBD interview to find the job a real customer is actually hiring a product to do.

    Outcome

    The student can articulate the JTBD framework, run a JTBD interview on a real customer, distinguish a job from a product category, identify the functional, emotional, and social dimensions, and apply the framework to a hypothetical business. (Jobs to Be Done)

    Practice scenarios

    The Job You're Actually Doing

    Christensen Simulacrum asks you to apply JTBD to a product or service you yourself have *recently* paid for — within the last week if possible. Not a habitual purchase; a specific instance where you switched from one alternative to another, or where you considered alternatives. Reconstruct the story of the purchase, identify the *job* you were hiring the product to do, name the functional, emotional, and social dimensions of "good enough", and identify what other things you were considering as competitors.

    Your goals

    • Pick a real recent purchase: a specific meal out, a specific app subscription, a specific Uber, a specific Netflix show — something with a moment of decision.
    • Reconstruct the story: where were you, what were you trying to do, what made you reach for *this* and not something else?
    • Identify the job: in one sentence, "I was trying to ___ , in this situation, with this desired outcome".
    • Decompose the hiring criteria: functional ("did the job done"), emotional ("how did I feel about choosing this"), social ("what does choosing this signal to others / to myself").
    • Identify the competitors as the customer (you) defined them, not as the seller would.
    • Reflect on whether the seller appears to understand the job — does the marketing, the product design, the pricing all align with the actual job — or are they marketing to a different job than the one you were hiring for?
  3. Module 3 ○ Open

    Validation: Cheap Tests Before Expensive Commitments

    Led by Clayton Christensen Simulacrum · with Schumpeter as foil

    The question

    The discipline of testing an opportunity before committing capital. The module covers the bundle-of-hypotheses framing of an opportunity, the lean-startup loop (build-measure-learn), customer-discovery interviews and Rob Fitzpatrick's *mom test* for talking to potential customers without leading them, smoke tests (landing pages, demo videos, pre-order pages, ad campaigns), MVPs as cheapest learning vehicles, the false-positive trap of stated vs revealed willingness, the conviction-vs-validation tension, and the cost-of-getting-it-wrong calibration. The closing scenario validates the student's best current idea.

    Outcome

    The student can decompose an opportunity into its constituent hypotheses, design a validation test for each, run a customer-discovery interview without leading the witness, and distinguish the cases where validation is sufficient from the cases where conviction must do the work. (Validation)

    Practice scenarios

    Validating Your Best Idea

    Take the strongest opportunity from your Module 1 anomaly notebook (or one you've been carrying for a while). Decompose it into its constituent hypotheses. Design the cheapest test for each. Run the most important test in the next week.

    Your goals

    • Write the opportunity as a sentence: "Customer ___ , in situation ___ , has job ___ , and would pay ___ for product ___ delivered via ___ ."
    • Decompose into the five or six core hypotheses — the customer exists, the situation is common enough, the job is acute enough, the willingness-to-pay is at least at the stated level, the product is feasible to build, the channel is feasible to reach.
    • For each hypothesis, design the cheapest test — a five-person customer-discovery interview, a £200 ad campaign measuring click-through on a landing page, an email to your network asking who has this problem.
    • Run the *highest-leverage* test first — usually the willingness-to-pay test or the customer-existence test, not the technical-feasibility test (which most first-time founders incorrectly prioritise).
    • Commit to a kill-or-go decision based on the test results, with thresholds defined in advance.
  4. Module 4 ○ Open

    Business Models: How the Value Is Captured

    Led by Joseph Schumpeter Simulacrum · with Christensen

    The question

    A business model as the system by which a firm captures a share of the value it creates. The module covers the Business Model Canvas (the nine boxes), the major patterns (platform, subscription, freemium, marketplace-take-rate, make-and-sell, advertising-supported, services-and-consulting, licensing) with the unit economics of each (LTV, CAC, payback, gross margin), platform-specific dynamics (network effects, multi-homing, cold-start), subscription dynamics (churn, NRR), freemium dynamics (free-to-paid conversion), and how to choose a model by working backwards from the customer's job and willingness-to-pay. The closing scenario applies three different models to the same opportunity.

    Outcome

    The student can complete the Business Model Canvas for an opportunity, name the major business-model patterns and their characteristic economics, calculate basic unit economics (LTV, CAC, payback) for a subscription model, and recognise when business-model innovation is itself the opportunity. (Business models)

    Practice scenarios

    The Same Opportunity, Three Models

    Schumpeter Simulacrum and Christensen Simulacrum give you a single opportunity — a tool that helps small UK accountancy practices automate routine bookkeeping for their clients. There are roughly 30,000 small accountancy practices in the UK; each manages an average of 80 small-business clients; the average bookkeeping cost the accountant currently incurs per client is £600/year; the tool would automate roughly 60% of that work. Your job is to design *three different business models* for the same opportunity and identify which is most likely to win.

    Your goals

    • Model 1 — Subscription SaaS sold to the accountancy practice (£X/month per client managed). Calculate unit economics: target practice size 80 clients, £20/client/month would be £1,600/month, gross margin 80%, CAC £4,000 (sales-led), LTV at 5-year average tenure £80k, payback ~3 months. Strong economics if conversion works.
    • Model 2 — Subscription SaaS sold direct to small-business end-user (£Y/month per business). Calculate: harder customer acquisition, shorter tenure (small businesses turn over faster), lower price tolerance, but much larger TAM. Likely worse unit economics; faces the cold-start problem of consumer-style acquisition.
    • Model 3 — Take-rate model on the bookkeeping work (charge the accountancy practice 20% of the bookkeeping fees they continue to bill clients). Aligns interest (the tool only earns when the practice earns), removes upfront friction, but caps the upside.
    • Recommend which model to pursue and why. Likely answer: Model 1, on the basis that the accountancy practice is the better channel (knows the customer, has the trust, has the integration into the work), the willingness-to-pay is higher per seat, and the unit economics are favourable. Model 2 trades a known channel for an unknown one. Model 3 caps growth.
    • Acknowledge the option to combine: start with Model 1, add Model 3 as a pricing option for practices who prefer pay-as-they-earn, never go to Model 2 unless the accountancy channel saturates.
  5. Module 5 ○ Open

    Funding the Venture: The UK Landscape

    Led by Joseph Schumpeter Simulacrum · with Schumpeter on the broader theory and a UK-specific guest on the modern landscape

    The question

    The funding stack a UK venture moves through and the consequences of each choice. The module covers the stages (founder, friends-and-family, SEIS, angel, seed VC, Series A, Series B, growth, IPO/exit), SEIS and EIS in detail (limits, eligibility, advance assurance, the investor's tax position), the UK angel landscape, UK VCs, the British Business Bank programmes, grants (Innovate UK, Horizon Europe), crowdfunding under FCA rules, R&D tax credits post-2024 reform, debt-vs-equity trade-offs, dilution arithmetic across rounds, convertible notes and SAFEs and the UK Advance Subscription Agreement, and term-sheet clauses (liquidation preferences, anti-dilution, board control, vesting). The closing scenario closes the first round.

    Outcome

    The student can name the major UK funding sources for a venture at each stage, calculate dilution across rounds, articulate the SEIS/EIS scheme and why it matters, recognise founder-unfriendly terms in a term sheet, and choose a funding strategy appropriate for a given venture. (UK funding · jurisdictional)

    Practice scenarios

    The First Round

    Your friend has built a working prototype of the accountancy-automation tool from Module 4 with £30k of their own savings. They have three paying pilot customers (small accountancy practices). They are now raising their first external round. They've had three offers: (a) £200k from an angel syndicate at a £1m pre-money valuation, SEIS/EIS structured, fairly standard terms; (b) £600k from a seed VC fund at a £2.5m pre-money valuation, with a 1x non-participating liquidation preference, a board seat, and 2-year monthly reporting; (c) £150k from a friends-and-family round at a £1.5m pre-money valuation, no liquidation preference, no board seat. They want your advice on which to take.

    Your goals

    • Calculate the dilution under each: (a) 200/(200+1000) = 16.7% to angels; (b) 600/(600+2500) = 19.4% to VC; (c) 150/(150+1500) = 9.1% to F&F.
    • Identify the trade-offs:
    • - F&F at 9% dilution and friendly terms is cheapest *financially* but smallest *strategically* — £150k will run out fast and they'll have to raise again soon, possibly at unfavourable terms if the next milestone isn't met.
    • - Angel at 16.7% with SEIS/EIS gives them tax-incentivised investors who tend to be patient and helpful, decent valuation, but no signalling for a Series A.
    • - VC at 19.4% with a board seat and reporting is the most expensive in dilution and *governance cost* — but the 2.5m pre and 600k cheque makes the next 18 months credibly fundable, and the VC's signal helps the next round.
    • Identify the deal-breakers in each: VC's 1x non-participating preference is standard; the board seat is more material — they will lose control of major decisions. The reporting requirement is a real burden. Read carefully for any other terms (anti-dilution, founder vesting, vesting acceleration on termination).
    • Recommend the angel option (a) as best balance for this stage — gets them to the next milestone with friendly investors, preserves control, leaves the VC option open for the Series A. The VC option (b) is reasonable if the founder is confident in the path to Series A and willing to trade control for capital.
  6. Module 6 ○ Open

    Building the Team

    Led by Joseph Schumpeter Simulacrum

    The question

    The discipline of bringing people into a venture without breaking it. The module covers the co-founder choice (complementarity, trust, resilience), founder equity splits with vesting, the first ten hires and how to choose them, founder roles and the technical-vs-commercial division, the equity pool for early hires and typical sizes, the role of advisors, culture as the cumulative effect of hiring/firing/promotion decisions, the founder-as-bottleneck problem, co-founder dispute resolution, and the founder-CEO transition that some companies eventually need. Wasserman's *The Founder's Dilemmas* runs through the module. The closing scenario examines a co-founder question.

    Outcome

    The student can articulate the co-founder choice criteria, design a founder equity split with vesting, identify the first hires for a hypothetical venture, calculate the equity pool for early hires, and recognise the warning signs of a co-founder dispute. (Team-building)

    Practice scenarios

    The Co-Founder Question

    Your friend (still building the accountancy-automation tool) has been approached by an old university classmate who wants to join as co-founder and "head of growth". The classmate has impressive sales credentials at a SaaS company, has a strong network in the UK accountancy world, and is asking for a 30% equity stake — the friend currently owns 100%. Your friend is excited (the network alone could halve their customer-acquisition costs) but uneasy (30% feels like a lot, and they barely know this person at the level of "would-they-quit-when-things-get-hard"). Schumpeter Simulacrum has asked you to help them think it through.

    Your goals

    • Identify the right questions: how much have they actually worked together? Under stress? Have they had hard conversations and resolved them well? What does the classmate want to do that the friend can't or won't?
    • Apply the criteria: complementarity (yes — sales/network vs technical/product); trust (questionable — university friendship is not the same as work-under-stress); resilience (unknown).
    • Recommend a structured trial period: a three-month consulting engagement with defined deliverables, before any equity is granted, before any title is given. If the classmate brings in three pilot customers in that period, the equity conversation becomes real; if they don't, it doesn't.
    • Recommend the equity terms if they do proceed: 30% is at the high end; reasonable for a true co-founder bringing material assets (network worth £X in CAC savings) but with 4-year vesting, 1-year cliff, board veto on departure terms, and a clearly-defined role with measurable accountabilities.
    • Identify the warning signs: if the classmate balks at the trial period, balks at the vesting schedule, or balks at the role definition, that is the trial. The conversation about terms *is* the test of the partnership.
  7. Module 7 ○ Open

    Scaling: When the Things That Got You Here Stop Working

    Led by Joseph Schumpeter Simulacrum · with Eliyahu Goldratt on bottlenecks

    The question

    The phase transition that defeats many growing companies. The module covers the typical revenue inflection points (£1m, £5m, £10m) and what stops working at each, the founder-as-bottleneck problem at scale, Goldratt Simulacrum's Theory of Constraints (identify, exploit, subordinate, elevate, repeat) applied to scaling, the three common binding constraints (operational, commercial, capital), the discipline of focus on the current binding constraint, hiring as the primary scaling lever, the build-vs-buy question, the *professionalisation* trap of over-investing in process before it's needed, and the link to Christensen Simulacrum's disruption framework as the scaling firm becomes the incumbent. The closing scenario identifies what is binding this quarter.

    Outcome

    The student can apply the Theory of Constraints to a scaling business, identify the most likely binding constraint at a given revenue stage, recommend the focal work for the next quarter based on the constraint, and recognise the founder-as-bottleneck pattern. (Scaling)

    Practice scenarios

    What's Binding This Quarter?

    The accountancy-automation company is now eighteen months in. Revenue: £1.4m ARR, growing at 8%/month. Team: 14 people. Customers: 47 accountancy practices, NPS 67 (very strong). The founder is exhausted, working 75-hour weeks, doing customer support directly because "the team aren't yet trained to handle it". Two recent senior hires (a VP of Engineering and a Head of Customer Success) are still onboarding. The pipeline is healthy but not enormous (£600k of qualified opportunity for next quarter); the team is willing but stretched. The investors are pushing for "faster growth". The founder has asked you for a third-party view: where should the next quarter's effort go?

    Your goals

    • Apply the Theory of Constraints: identify the *current* binding constraint.
    • Rule out: capital is fine (recently funded); product is fine (NPS 67); commercial pipeline is decent though not exceptional.
    • Identify the actual constraint: *the founder is the bottleneck*. They are still doing customer support, still closing the larger deals, still onboarding the senior hires. Their own bandwidth is the binding constraint on every other system.
    • Recommend the focal work: not "more growth", not "more product", not "more pipeline" — *delegating the founder's current direct work*. Specifically: hand customer support to the new Head of CS over the next 30 days with a defined onboarding plan; hand large-deal closing to the new VP Sales (when hired); document the founder's processes so the team can execute without daily founder involvement.
    • Address the investors' "faster growth" pressure honestly: faster growth requires the founder to stop being the bottleneck. The current 8%/month is being achieved at the cost of the founder's sustainability. The choice is between sustainable growth at slightly slower pace, and faster growth that risks founder burnout, customer-support deterioration, and the loss of an employee or two.
    • Set the quarter's specific deliverables: customer-support handoff complete, onboarding playbook documented, founder calendar audit (how much of their time is on £-generating work vs delegable work), one new hire that further reduces founder bottleneck.
  8. Module 8 ○ Open

    The Founder's Psychological Test

    Led by Joseph Schumpeter Simulacrum · with Clayton Christensen on the deeper question

    The question

    Most of the entrepreneurial literature focuses on the company; the closing module focuses on the founder. The module covers the loneliness of the decision-maker, volatility of belief and the discipline of acting through it, identity fusion and how to resist it, the founder's relationship with failure and pre-defined kill criteria, the founder mental-health epidemic (high rates of depression and anxiety), the importance of trusted external support (therapy, peer founder groups, mentors), Christensen Simulacrum's *How Will You Measure Your Life?* and the wider framing, and the question of *when to stop*. The closing scenario produces the student's own test.

    Outcome

    The student can articulate the specific psychological demands on a founder, recognise the failure modes (identity fusion, denial of failure, sustained over-work, neglect of personal relationships), commit to specific personal practices that mitigate them, and form their own view on whether the founder path is right for them.

    Practice scenarios

    Your Own Test

    Schumpeter Simulacrum and Christensen Simulacrum close the course with a personal scenario. There is no business case to solve. The question is for *you*: are you willing to put yourself through what this course has described, and on what terms?

    Your goals

    • Reflect honestly on your relationship to risk, to loneliness, to the volatility of belief, to the possibility of public failure. Not as a bravado exercise — most people find some of these difficult, and that is normal. The discipline is to know which dimensions are hardest for you.
    • Identify the specific founder dimensions that would test you most: financial risk-taking, the loneliness of decision-making, identity fusion, the management of intimate relationships under work-pressure, the willingness to fire someone or to be fired by your own board.
    • Identify what would make the founder path *worth* the cost — what specific kind of venture, on what terms, with what co-founders, in service of what end.
    • Identify the alternative paths: there is honourable, useful work as an early employee at someone else's venture, as a corporate executive, as a consultant, as an academic, as someone who builds a smaller and more sustainable business. Not everyone should be a founder. The course's value to a student who decides not to be one is not diminished — they leave better equipped to choose, and better equipped to support those who do.
    • If the founder path is right for you, identify *one specific practice* you will adopt to mitigate the psychological risks: weekly therapy, monthly founder-peer group, defined work-hour limits, an annual review with a trusted mentor, an explicit kill-criterion you write down and revisit quarterly.