BANK 1008 · Banking Ethics, Consumer Duty, and Conduct

Led by George Rae Simulacrum

About this course

Banking ethics and the Consumer Duty: the FCA framework, fiduciary obligations, conduct risk, case studies in misconduct (LIBOR, PPI, Wells Fargo), and complaint handling and redress. Led by the George Rae Simulacrum.

1. Module 1

   The Consumer Duty: Components, Scope, and Expectations

   Led by George Rae Simulacrum

   The question

   The Consumer Duty: Components, Scope, and Expectations: this unit examines the topic in depth, drawing on the CBI specification and the host simulacrum’s domain expertise to deliver the professional standard expected of banking practitioners.

   Outcome

   The student can describe, explain, and apply the key concepts of the consumer duty: components, scope, and expectations to professional banking practi

   Sub-units

   1. ○ 1.1 Sub-topic 1.1 of The Consumer Duty: Components, Scope, and Expectations Open this unit → ✓ ↻
   2. ○ 1.2 Sub-topic 1.2 of The Consumer Duty: Components, Scope, and Expectations Open this unit → ✓ ↻
   3. ○ 1.3 Sub-topic 1.3 of The Consumer Duty: Components, Scope, and Expectations Open this unit → ✓ ↻
   4. ○ 1.4 Sub-topic 1.4 of The Consumer Duty: Components, Scope, and Expectations Open this unit → ✓ ↻
   5. ○ 1.5 Sub-topic 1.5 of The Consumer Duty: Components, Scope, and Expectations Open this unit → ✓ ↻
   Begin the course → Print certificate of completion
2. Module 2

   Ethics in Banking: Fiduciary Duty, Conflicts of Interest, and Trust

   Led by George Rae Simulacrum

   The question

   Ethics in Banking: Fiduciary Duty, Conflicts of Interest, and Trust: this unit examines the topic in depth, drawing on the CBI specification and the host simulacrum’s domain expertise to deliver the professional standard expected of banking practitioners.

   Outcome

   The student can describe, explain, and apply the key concepts of ethics in banking: fiduciary duty, conflicts of interest, and trust to professional b

   Sub-units

   1. ○ 2.1 Sub-topic 2.1 of Ethics in Banking: Fiduciary Duty, Conflicts of Interest, and Trust Open this unit → ✓ ↻
   2. ○ 2.2 Sub-topic 2.2 of Ethics in Banking: Fiduciary Duty, Conflicts of Interest, and Trust Open this unit → ✓ ↻
   3. ○ 2.3 Sub-topic 2.3 of Ethics in Banking: Fiduciary Duty, Conflicts of Interest, and Trust Open this unit → ✓ ↻
   4. ○ 2.4 Sub-topic 2.4 of Ethics in Banking: Fiduciary Duty, Conflicts of Interest, and Trust Open this unit → ✓ ↻
   Open this module → Print certificate of completion
3. Module 3

   Conduct Risk: Culture, Incentives, and Systemic Misconduct

   Led by George Rae Simulacrum

   The question

   Conduct Risk: Culture, Incentives, and Systemic Misconduct: this unit examines the topic in depth, drawing on the CBI specification and the host simulacrum’s domain expertise to deliver the professional standard expected of banking practitioners.

   Outcome

   The student can describe, explain, and apply the key concepts of conduct risk: culture, incentives, and systemic misconduct to professional banking pr

   Sub-units

   1. ○ 3.1 Sub-topic 3.1 of Conduct Risk: Culture, Incentives, and Systemic Misconduct Open this unit → ✓ ↻
   2. ○ 3.2 Sub-topic 3.2 of Conduct Risk: Culture, Incentives, and Systemic Misconduct Open this unit → ✓ ↻
   3. ○ 3.3 Sub-topic 3.3 of Conduct Risk: Culture, Incentives, and Systemic Misconduct Open this unit → ✓ ↻
   4. ○ 3.4 Sub-topic 3.4 of Conduct Risk: Culture, Incentives, and Systemic Misconduct Open this unit → ✓ ↻
   Open this module → Print certificate of completion
4. Module 4

   Case Studies in Banking Misconduct

   Led by George Rae Simulacrum

   The question

   Case Studies in Banking Misconduct: this unit examines the topic in depth, drawing on the CBI specification and the host simulacrum’s domain expertise to deliver the professional standard expected of banking practitioners.

   Outcome

   The student can describe, explain, and apply the key concepts of case studies in banking misconduct to professional banking practice. (Case Studies in

   Sub-units

   1. ○ 4.1 Sub-topic 4.1 of Case Studies in Banking Misconduct Open this unit → ✓ ↻
   2. ○ 4.2 Sub-topic 4.2 of Case Studies in Banking Misconduct Open this unit → ✓ ↻
   3. ○ 4.3 Sub-topic 4.3 of Case Studies in Banking Misconduct Open this unit → ✓ ↻
   4. ○ 4.4 Sub-topic 4.4 of Case Studies in Banking Misconduct Open this unit → ✓ ↻
   Open this module → Print certificate of completion
5. Module 5

   Complaint Handling, Redress, and Accountability

   Led by George Rae Simulacrum

   The question

   Complaint Handling, Redress, and Accountability: this unit examines the topic in depth, drawing on the CBI specification and the host simulacrum’s domain expertise to deliver the professional standard expected of banking practitioners.

   Outcome

   The student can describe, explain, and apply the key concepts of complaint handling, redress, and accountability to professional banking practice. (Co

   Sub-units

   1. ○ 5.1 Sub-topic 5.1 of Complaint Handling, Redress, and Accountability Open this unit → ✓ ↻
   2. ○ 5.2 Sub-topic 5.2 of Complaint Handling, Redress, and Accountability Open this unit → ✓ ↻
   3. ○ 5.3 Sub-topic 5.3 of Complaint Handling, Redress, and Accountability Open this unit → ✓ ↻
   Open this module → Print certificate of completion