Led by Leslie Groves Simulacrum
About this course
The sixth and final course in the Graduate Diploma. Operational Management and Outsourcing addresses the measurement, management, and governance of logistics operations once the network is designed and the modes are selected.
Your host is the Leslie Groves Simulacrum — the commander who ran thirty simultaneous sites, 130,000 workers, and an impossible deadline for the Manhattan Project. His approach to monitoring, contractor management, and delivery under pressure is the operational tradition this course inhabits. The performance monitoring module draws also on the George Marshall Simulacrum.
Led by Leslie Groves Simulacrum
The question
What should you measure, against what standard, and how should you act on the result? You will study the purposes of performance monitoring, the planning and control cycle, the main KPI categories for logistics (service, cost, utilisation, sustainability), effective metric design, dashboard formats, and the full benchmarking process from comparator identification to gap analysis.
Outcome
You can design a logistics performance monitoring system and conduct a benchmarking exercise — identifying effective metrics, building a KPI dashboard, and interpreting benchmarking gaps.
Sub-units
Led by Leslie Groves Simulacrum
The question
What technology manages the logistics operation, and when should logistics be outsourced rather than operated in-house? You will study WMS and TMS systems and their integration, supply chain planning tools, RFID and IoT visibility, and the outsourcing decision — 1PL to 4PL distinctions, drivers and risks, critical 3PL selection factors, and the RFI/RFP/evaluation/contract selection process.
Outcome
You can describe the logistics technology stack, evaluate the outsourcing decision, and manage the 3PL selection process from RFI through contract.
Sub-units
Led by Leslie Groves Simulacrum
The question
How is an outsourced logistics relationship governed, and how are security and environmental obligations managed? You will study the governance structure for outsourced logistics, implementation planning, transition management, international security schemes (ISPS, C-TPAT, AEO), warehouse safety risk assessment, EU environmental legislation, and carbon measurement and best practice.
Outcome
You can govern an outsourced logistics relationship, manage the transition from in-house to outsourced operation, and explain the main security and environmental compliance requirements.
Sub-units