TRANSLOG 4006 · Operational Management and Outsourcing

Led by Leslie Groves Simulacrum

The ongoing management of logistics operations — performance monitoring and benchmarking, logistics ICT and outsourcing decision and selection, outsourcing management, security, safety, and environmental compliance.

1. Module 1

   Cost and Performance Monitoring and Benchmarking

   Led by Leslie Groves Simulacrum

   The question

   What should you measure, against what standard, and how should you act on the result? You will study the purposes of performance monitoring, the planning and control cycle, the main KPI categories for logistics (service, cost, utilisation, sustainability), effective metric design, dashboard formats, and the full benchmarking process from comparator identification to gap analysis.

   Outcome

   You can design a logistics performance monitoring system and conduct a benchmarking exercise — identifying effective metrics, building a KPI dashboard, and interpreting benchmarking gaps.

   Sub-units

   1. ○ 1.1 The Performance Monitoring Framework Open this unit → ✓ ↻
   2. ○ 1.2 KPIs, Dashboards and Benchmarking Open this unit → ✓ ↻
   Begin the course → Print certificate of completion
2. Module 2

   ICT, Outsourcing Decision and Selection

   Led by Leslie Groves Simulacrum

   The question

   What technology manages the logistics operation, and when should logistics be outsourced rather than operated in-house? You will study WMS and TMS systems and their integration, supply chain planning tools, RFID and IoT visibility, and the outsourcing decision — 1PL to 4PL distinctions, drivers and risks, critical 3PL selection factors, and the RFI/RFP/evaluation/contract selection process.

   Outcome

   You can describe the logistics technology stack, evaluate the outsourcing decision, and manage the 3PL selection process from RFI through contract.

   Sub-units

   1. ○ 2.1 ICT in the Supply Chain Open this unit → ✓ ↻
   2. ○ 2.2 Outsourcing Decision, Service Types and Selection Open this unit → ✓ ↻
   Open this module → Print certificate of completion
3. Module 3

   Outsourcing Management, Security, Safety and the Environment

   Led by Leslie Groves Simulacrum

   The question

   How is an outsourced logistics relationship governed, and how are security and environmental obligations managed? You will study the governance structure for outsourced logistics, implementation planning, transition management, international security schemes (ISPS, C-TPAT, AEO), warehouse safety risk assessment, EU environmental legislation, and carbon measurement and best practice.

   Outcome

   You can govern an outsourced logistics relationship, manage the transition from in-house to outsourced operation, and explain the main security and environmental compliance requirements.

   Sub-units

   1. ○ 3.1 Outsourcing Management and Transition Open this unit → ✓ ↻
   2. ○ 3.2 Security, Safety and Environmental Management Open this unit → ✓ ↻
   Open this module → Print certificate of completion